TRUSTe Privacy Program
Epic is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices and have our privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this policy, you should first contact us at EpicHub@Hotmail.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint. TRUSTe may serve as a liaison with us to resolve your concerns.
Safe Harbor Certification
The United States Department of Commerce and the European Commission have agreed on a set of data protection principles and frequently asked questions (the "Safe Harbor Principles") to enable U.S. companies to satisfy the EU law requirement that personal information transferred from the EU to the United States be adequately protected. Consistent with its pledge to protect personal privacy, Epic complies with the Safe Harbor Principles.
Additional information about the Safe Harbor program is available at the U.S. Department of Commerce's website at http://www.export.gov/safeharbor.
Collection of your Personal Information
Epic may collect personally identifiable information, such as your name, address, phone numbers, email addresses, etc., as well as your friends’ contact information from your contact database to link your data to theirs so we may keep yours and your friends’ databases current. No other information is collected from your phone – ever. You may decide to add additional personal data to your Epic Cloud Core account at your discretion. If you should decide to purchase Epic's products and/or services, we may collect billing and credit card information, but the majority of our systems are handled through either the Apple or Android stores, or though PayPal. It is EpicHub.com’s goal NOT TO STORE ANY FINANCIAL OR SOCIAL SECURITY DATA IN OUR SITE AT ALL. Why? Because if there’s nothing to steal, why break in? Should we need to collect credit card data in the future, it will be used only to complete the purchase of your desired transaction. We may also gather additional personal or non-personal information in the future – and we will explain the reason for collecting such data at that time.
Information about your computer hardware and software may be automatically collected by Epic. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the Epic Data App’s automatic updating service, to keep your contact data current with friends, family, and co-workers (Your contact list), to maintain quality of the service, and to provide general statistics regarding use of the Epic website for internal management systems.
Please keep in mind that the people you choose to connect with on Epic’s video call systems can record your conversations using local programs on their computer that capture video and audio signals.
Epic encourages you to review the privacy statements of websites you choose to link to from Epic so that you can understand how those websites collect, use, and share your information. Epic is not responsible for the privacy statements or other content on websites that you may link to from within to the outside of the Epic website.
Use of your Personal Information
Epic collects and uses your personal information only to operate its website(s), app(s), and to deliver the services you have requested. The Epic Data App will quietly and automatically update your contact database on changes to your friends’ contact data. You will not receive notifications of these changes. Your database will simply and quietly remain current.
Reasons we will contact you:
The Epic Data App will contact you with a database update form only in the event that we catch a change to your contact data in one of your friends’ databases. This form will contain your contact data which you can then update with any changes you may have experienced.
In the unlikely and unfortunate event that a hacker decides that he doesn’t want to open the phonebook on his desk to gather personal contact data about you, we will inform you of the breach of security to let you know that spam or telemarketing phone calls may be on the way.
To provide a receipt for any purchases you may decide to make
Other than the instance mentioned above, you will receive zero communications from EpicHub.com.
Epic will not use your personally identifiable information to inform you of other products or services available from Epic or its affiliates.
Epic does not sell, rent, or lease its customer lists to third parties.
Epic will share your data with trusted partners only with your permission, and only to add services you decide to add to make your EpicHub.com experience better. All such third parties are prohibited from using your personal information except to provide these services to you, and they are required to maintain the confidentiality of your information. But we recommend you check their data use policies first before agreeing to use their services as information may change.
Epic will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Epic or the site; (b) protect and defend the rights or property of Epic; and, (c) act under exigent circumstances to protect the personal safety of users of Epic, or the public.
The Epic website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Epic pages, or register with Epic site or services, a cookie helps Epic to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Epic website, the information you previously provided can be retrieved, so you can easily use the Epic features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Epic services or websites you visit.
Security of your Personal Information
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
Verisign is an independent, third-party company engaged in the development of digital trust. Verisign provides authentication of Internet services, digital identity and intellectual property. By clicking on the Verisign logo, the Verisign website will serve up a web page that confirms that Epic is "Verisign Authenticated."
Children Under Thirteen
Epic collects personally identifiable information from children under the age of thirteen. Epic collects this information for the following reason(s): We collect data to create parent monitored and approved point-and-click communication contact lists. Kids can use this data to call or video call, or video mail each other simply and easily. Contact lists are exclusively generated by each user through personal invitations. There are no "search" capabilities or “public rooms” within the site that might expose any of our users to “non-friends list contacts” or the “random public.”
If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. If you are a parent and you have questions regarding our data collection practices, please contact us using the information provided at the end of this Statement of Privacy.
Disconnecting your Epic Account from Third Party Websites
You will be able to connect your Epic account to third party accounts. BY CONNECTING YOUR EPIC ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THE THIS FEATURE. You may disconnect your account from a third party account at any time. In Epic, a delete link is either displayed directly by the link to the third site, or within the account once the link is clicked. Epic was designed to be easily customizable.
Opt-Out & Unsubscribe
There’s nothing to opt out of. We don’t send emails or telemarket to the users of our site. The Epic Data App allows friends of Users to send invitations to join and link up to maintain current data, but we consider these invitations to be the same as a friend sending you email. We simply provide a convenient form to do so.
Changes to this Statement
Epic will occasionally update this Statement of Privacy to reflect company needs and customer feedback. EpicHub.com, LLC encourages you to periodically review this Statement to be informed of how Epic is using your information.
Epic welcomes your questions or comments regarding this Statement of Privacy. If you believe that Epic has not adhered to this Statement, please contact Epic at:
720 Wimbledon Lane
Hatfield, Pennsylvania 19440